50,000+ Employees

PetSmart is the leading pet retailer offering products, services and solutions for the lifetime needs of pets. Every day, more than 50,000 passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives together. This vision impacts everything they do for their customers, the way they support their associates and how they give back to the communities.

PetSmart is working to create a world as our pets see it. Because a world through the eyes of our pet is one that's more compassionate, inclusive, sincere and community-centric. It's a world that recognizes the critical importance of healthy people and pets, the preservation of our planet and taking time to play.

Social Impact & Engagement

Loving our pets makes us better people, and we learn from them every day. This is the lesson that guides PetSmart as they pursue opportunities to have meaningful impact through their CSR programs. Inpired by pets, they are making investments to promote pet health and happiness, empower people and communities, and operate ethically and responsibly.

CSR Strategy Pillars: A World Through Their Eyes

Healthy and Happy Pets

Ensuring the welfare of animals under their care and in their communities if the foremost responsibility. Through the clinical expertise of the staff veterinarians, investment in training and education, the drive to provide best-in-class products and services, and the support of PetSmart Charities, they are living up to their brand promise - Anything for Pets.

Empowered People

The 50,000+ passionate associates are the driving force that has made PetSmart the trusted partner to pet parents and pets. The company invests in programs that support their health and safety, improve quality of life and experience at PetSmart, and celebrate the strong culture of belonging. They aim to build a diverse and inclusive workforce, and are committed to investing in the advancement of our associates and communities.

Responsible Stewards

PetSmart is committed to being responsible stewards for their brand and the planet. The company aims for excellence in regulatory compliance and as they grow the company the focus is on operating ethically, responsibly and with increased transparency. This includes the efforts to mitigate their impact on the environment, and safeguard human and animal rights across their supply chain.

Stories Worth Sharing

PetSmart Charities

With support from PetSmart, associates and donations from loyal pet parents, PetSmart Charities is the leading funder of animal welfare in communities across North America. Since its founding in 1994, PetSmart Charities has granted more than $500M to change-making organizations that help transform the lives of pets and those who love them and has saved more than 10 million pet lives through adoption.

PetSmart Charities works with more than 2,000 shelters to help connect pets with loving homes. Today, more than 1,600 of their stores across the company feature adoption centers where local animal welfare organizations can host adoptions in a safe, clean space to meet adoptable pets (with a free training session for every dog adopted at PetSmart!).

PetSmart Charities provides critical funding to programs to help keep families and their pets together through difficult times by making veterinary care more accessible, helping reduce food insecurity and providing support during times of disaster. It also supports pet needs through partnerships with local change-making organizations and national nonprofits, including Feeding America, Meals on Wheels America and the American Red Cross.


By The Numbers:

invested in PetSmart Charities to transform the lives of pets
pets adopted through PetSmart Charities partnerships
of waste diverted in stores and 60% in distribution centers
gallons of fuel saved through route planning and optimization

The WeHero 100

The way companies engage their employees and create impact is more important now than ever before. We face global and societal challenges, and companies have the power to make a difference.

Creating impact and engagement at this scale is incredibly challenging. That's why we felt it was essential to launch the WeHero 100 to highlight the top 100 companies making an impact.

WeHero announces a new company to the WeHero 100 monthly, with the goal of raising awareness and motivating more companies to focus on impact.

Join us in celebrating these change makers!

Want to recommend a company to The WeHero 100?